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'People Just Want to Be Treated Right' - The Importance of Treating Clients Like Family

'People Just Want to Be Treated Right' - The Importance of Treating Clients Like Family

| Sep 11, 2013

"Immediately after being retained by a gentleman who was hurt in an auto collision, he called his lawyer back and said he has changed his mind and wanted another law firm to represent him. At George Sink, P.A. Injury Lawyers , we have a rule that if we are discharged, for any reason, I want to talk with that person. The idea is to see if we did anything to lose their favor and, if so, to learn and improve our performance from that experience."

"I had an extremely pleasant conversation with our former client. He said his mother wanted him to use another firm that she liked and since I was raised to do what my mother said, I told him that I understood and would do the same thing myself, as life works better when you honor your mother's wishes. We hit it off, had a great talk and I wished him well, but ended our discussion by inviting him to call us if things didn't work out as he imagined. He said he would."

"Well, imagine my surprise when, the next day, he again asked us to represent him! He apparently had an unpleasant experience as he pushed forward and felt, based on what he knew about us, that we would treat him right."

"I vowed a long time ago to have the Golden Rule as our law firm's code of conduct. As this true story illustrates, good things happen when you do unto others as you would have them do unto you; people just want to be treated right."

If you have been injured in Charleston , Greenville , Orangeburg , Columbia , Walterboro , Florence , or anywhere else in South Carolina, contact the legal team at George Sink, P.A. Injury Lawyers to get the help you need.

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Columbia

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